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Our mission is to make your browsing and purchasing experience easy, fast and fair, so you can get your tickets or make registrations as quickly and as fast as possible.

AJVE Pty Ltd, STASHeverything.com, STASHeverything.com.au and STASHanything.com (collectively “STASHeverything”) operate the STASHeverything booking system and web pages (“STASHeverything platform”) for events created by EVENT ORGANISERS.

STASHeverything provides the STASHeverything platform and associated software to EVENT ORGANISERS so that they may list event details, set ticket inventory, sell tickets, take registrations and manage other event functions using the STASHeverything platform. STASHeverything provides access to certain parts of the STASHeverything platform to the general public so that they may transact and interact with the EVENT ORGANISER.

The following Terms and Conditions of Use and Purchase Policy (“these Terms”) have been created to ensure you are happy with your ticket purchase and that you fully understand the purchase process with the EVENT ORGANISER who uses STASHeverything, the STASHeverything platform, STASHeverything powered partner websites and STASHeverything retail store associates to promote the EVENT ORGANISER’s events, sell tickets, make registrations and bookings.

 

General

By using or visiting the STASHeverything platform, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the STASHeverything platform. STASHeverything Pty Ltd, STASHeverything.com, STASHeverything.com.au and STASHeverything.co.nz (collectively “STASHeverything”) reserve the right to change these Terms at any time, effective immediately upon posting on the STASHeverything platform. To ensure you are aware of the latest Purchase Policy and Terms and Conditions of Use, please check this page of the STASHeverything platform periodically which is available from every event page on the STASHeverything platform. The latest date of issue will be posted at the top of this page.

 

Permitted Use of the STASHeverything platform

You agree that you are only authorised to visit, view and to retain a copy of pages of STASHeverything platform for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this site for any purpose other than to review an event and its promotional information, for personal use, or to purchase tickets for your personal use, unless otherwise specifically authorised by STASHeverything to do so.

The content and software on this site is the property of STASHeverything and is protected by Australian and international copyright laws. We post a legal notice and various credits on the STASHeverything platform, which may not be amended or removed. You must not remove this notice or these credits, or any additional information contained along with the notices and credits.
Links and Search Results on the STASHeverything platform

The STASHeverything platform may include links posted by the EVENT ORGANISER or automatically produce search results that reference or link to third party sites throughout the World Wide Web. To the extent permitted by law, where STASHeverything has no control over these web sites or the content contained within them, STASHeverything cannot guarantee, represent or warrant that the content contained in third party websites is accurate, legal and/or inoffensive.

STASHeverything does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer in a harmful or damaging way. By using the STASHeverything platform to search for or link to another site, you agree and understand that you may not make any claim against STASHeverything for any damages or losses, whatsoever, resulting from your use of the STASHeverything platform to obtain search results or to link to another site. If you have a problem with a link from the STASHeverything platform, please notify us at ticketsupport@STASHeverything.com.au and we will investigate the problem you describe in your email and take actions that we deem are appropriate in our sole discretion.

 

Unauthorised Use of the STASHeverything platform

Illegal and/or unauthorised uses of the STASHeverything platform, whether for unauthorised ticket sales, unauthorised framing of or linking to the STASHeverything platform will be investigated and appropriate legal action will be taken.

 

Violation of these Terms and Conditions

If you violate these Terms including if you post or provide User Content which violates these Terms or has violated the rights of STASHeverything, any other User or the law, STASHeverything may terminate your use of the STASHeverything platform, prevent you from making all future bookings using the STASHeverything platform, and/or take legal action against you. Where this occurs, STASHeverything will provide you with reasonable prior written notice that this will be implemented, together with reasons for that action being taken. If you wish to dispute that decision of STASHeverything, you have 5 days within STASHeverything providing its notice to you to do so and STASHeverything will act reasonably in considering your response.

If you materially violate these Terms (which includes any breach of clause 6), in addition to paragraph 5(a), STASHeverything may cancel your ticket orders in which case STASHeverything will provide you with written notice of that cancellation together with reasons for that cancellation and will provide you with a refund of the ticket price paid by you.

You agree that monetary damages may not provide a sufficient remedy to STASHeverything for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations.

STASHeverything may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity. This is in addition to any other uses permitted under our Privacy Policy.

STASHeverything is not required to provide any refund to you if you are terminated as a user because you have violated these Terms, except as expressly set out in these Terms.

 

STASHeverything Copyright Policy

You may only submit content to the STASHeverything platform (“User Content”) where you have the rights to do so. In particular, you: may not use the STASHeverything platform to unlawfully transmit copyrighted material (including articles, images, stories and software) without a license, express consent, valid defence or fair use exemption to do so; and must ensure that the content you upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights).

 

Disclaimers

STASHeverything does not promise that the STASHeverything platform will be error-free, uninterrupted, nor that it will provide specific results from use of the STASHeverything platform or any content, search or link on it. The STASHeverything platform and its content are delivered on an “as-is” and “as-available” basis.

STASHeverything can not ensure that files you download from the STASHeverything platform will be free of viruses or contamination or destructive features although STASHeverything will take steps consistent with industry practice to protect against this occurring.

STASHeverything does not by these Terms exclude any rights and remedies in respect of goods or services under the Trade Practices Act 1974 (Cth) or equivalent state or territory legislation which cannot be excluded, restricted or modified. However, STASHeverything excludes all rights, remedies, conditions and warranties in respect of goods or services from your use of this site and the STASHeverything platform whether based in statute, common law or otherwise to the extent permitted by law. To the fullest extent possible, the following paragraphs of this clause 7 will apply.

STASHeverything will not be liable for any damages of any kind arising from the use of the STASHeverything platform, including without limitation, direct, indirect, incidental, and punitive and consequential damages. STASHeverything makes no guarantee of any specific result from use of the STASHeverything platform or use of the STASHeverything service.

STASHeverything disclaims any and all liability for the acts, omissions and conduct of any third party users, STASHeverything users, advertisers and/or sponsors on the STASHeverything platform, in connection with the STASHeverything service or otherwise related to your use of the STASHeverything platform and/or the STASHeverything service. STASHeverything is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the STASHeverything platform.

Without limiting the other provisions of this clause 7, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the STASHeverything platform to STASHeverything at info@STASHeverything.com. STASHeverything may investigate the claim and take appropriate action, in its sole discretion.

 

Payment Methods

STASHeverything processes your credit card depending upon the methods accepted by the EVENT ORGANISER which may include: Visa, MasterCard, BankCard, American Express, Diners Club and JCB.

 

Limits on Tickets purchases Per Customer

When purchasing tickets on STASHeverything, you are limited to a maximum of 10 tickets for each event unless the EVENT ORGANISER has authorised such purchases in its terms and conditions. If you try to circumvent the STASHeverything platforms to purchase more than 10 tickets the EVENT ORGANISER may at its discretion cancel additional bookings. This limitation has been designed to prevent unfair buying practices at popular events and make sure everyone gets a fair chance of attending the event.

 

Pricing and Ticket Availability

STASHeverything sells tickets on behalf of EVENT ORGANISERS which means STASHeverything does not determine the ticket prices, booking fees, postage and handling fees (if posted tickets are an option) or the seating selections.

Ticket inventory is the responsibility of the EVENT ORGANISER. Given inventory set by the EVENT ORGANISER, popular events may sell out quickly. Occasionally, additional tickets may be available in addition to inventory using STASHeverything set by the EVENT ORGANISER, however the EVENT ORGANISER controls this inventory and its availability.

 

Credit card purchases / proof of identity

Where you purchase your tickets using a credit card, in order to collect your tickets, you will be required to present the credit card used to purchase tickets and a picture identification, which must match each other and must match the name under which the booking was made.

You can only buy tickets with your parents or another persons credit card if:

You have both permission to use the credit card and can bring it to the event or;

You have permission to use the card and the card holder has completed the STASHeverything credit card authorisation form – you will need to bring the form completed by the card holder to the event – click here to view and print AND IF YOU DO NOT COMPLY WITH EITHER OF THE ABOVE, YOU WILL NOT BE LET INTO THE EVENT, even with a valid ticket.

All purchases are charged to your credit card at the time of purchase, not at the time of entry to the event.

 

Licensed venues / proof of identity

 

In Australia, STASHeverything sometimes sells tickets for events at licensed venues, and these venues require a valid drivers license, passport or proof of age to prove you are over 18 years of age. You may need to present this proof at the event venue to obtain admission.

Delivery of tickets

 

Through the STASHeverything platform the EVENT ORGANISER may elect to offer one or more of the following delivery options for your ticket order. The proof of identity requirements set out in clauses 12 and 13 will apply regardless of the delivery of ticket method used.

By “email / e-ticket” option:

 

The STASHeverything platform provides an opportunity for you to provide your email address and will attempt to deliver your e-ticket by email to that email address. If you do not receive your e-ticket then please contact STASHeverything by email info@STASHeverything.com.au at least 48 hours before the scheduled event.

By “at the door” option:

 

Tickets delivered through “at the door” delivery option are typically available one hour prior to the event start time at the location set by the EVENT ORGANISER.

By ” Scan ” option:

 

Tickets delivered through “Scan” delivery option are typically available one hour prior to the event start time at the location set by the EVENT ORGANISER. You will be required to swipe the credit card at the door for online bookings. Therefore you MUST bring the credit card used to purchase the tickets.

By “Post” or “Registered Post” option

 

Please ensure you supply the correct billing and credit card account information for ticket orders as incorrect details will delay processing and delivery. STASHeverything and EVENT ORGANISER do not post to PO Boxes.

 

Delivery of tickets are the responsibility of the EVENT ORGANISER, unless STASHeverything has undertaken to provide this service to the EVENT ORGANISER. If you have selected delivery through the mail, please allow at least 10 working days after your order is made to receive your tickets from the EVENT ORGANISER unless the EVENT ORGANISER has provided express delivery options. If you have not received your tickets within 48 hours of the event, please contact the EVENT ORGANISER via the phone number or email address supplied on the EVENT ORGANISER STASHeverything event page or contact STASHeverything at info@STASHeverything.com.au. Ticket issued tickets (issued from an authorised STASHeverything Retail Associate store)

 

You will need to swipe your ticket for entry which will typically be available one hour prior to the event start time at the location set by the EVENT ORGANISER. Therefore, you MUST bring your ticket to the event to gain entry. The STASHeverything Retail Associate will also issue you with a printed STASHeverything receipt. This is NOT your ticket. Only the ticket is valid for entry to the event.

Quick Purchases

 

As with other leading internet merchants, STASHeverything securely saves the billing and credit card information you provide during purchase. If you do not wish to use this information for future quick purchases please uncheck the check box next to “Save this card to my profile” during the booking process.

With mobile phone bookings charges will be made to the credit card stored on your accountfile and it is your responsibility to ensure these credit card details are accurate and updated.

 

Do not set your quick purchase settings or purchase tickets with your parents or another persons credit card unless you have their permission or have completed a credit card authorisation form – as you will not be let into the event – even with a valid ticket.

 

Cancelled Events

 

Occasionally, events are cancelled or postponed by the EVENT ORGANISER due to weather conditions or situations affecting the staff or audience. When this occurs, the EVENT ORGANISER will make every effort to ensure you receive a prompt refund and/or exchange if applicable.

 

If an event is cancelled or postponed, refunds will be determined by the EVENT ORGANISER. To find out about the refund availability and process: you will be notified by email if you have opted in to receive email updates; or you can review notices posted on the EVENT ORGANISER’s website or contact the EVENT ORGANISER via the email address supplied on the EVENT ORGANISER’s STASHeverything listing.

 

If the event was moved or rescheduled, the EVENT ORGANISER may set refund limitations. Contact the EVENT ORGANISER for exact instructions. If a refund has been confirmed by STASHeverything then the following refund method applies: If you booked online or by phone using a credit card, STASHeverything will automatically refund to the credit card used for purchase within 14-28 days of notifying you that a refund for this event applies.

If you booked in an authorised STASHeverything retail outlet, please return to the same outlet you purchased from and take along with you your tickets and/or STASHeverything receipt to obtain a full refund within 90 days of the event cancellation. You will be asked to sign for your refund and you may keep your ticket (if relevant). If you are genuinely unable to return to the store for a refund, please contact info@STASHeverything.com.au providing details of the event and point of purchase and any other information as reasonably required to allow STASHeverything to arrange a refund. Note that any refunds conducted through this method will take significantly longer than refunds conducted through the retail outlet.

 

If you purchased the ticket(s) independently of the STASHeverything platform, you will need to return the tickets directly to the place where you purchased the tickets.

Exchanges and Refunds

 

Before purchasing tickets, carefully review your event and ticket selection. Policies set forth by EVENT ORGANISER will dictate the issuing of exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Other terms

 

EVENT ORGANISERS may reserve the right of:

Admission to events, latecomers may not be admitted until a suitable break.

To change/withdraw advertised artists, programs or seating without notice.

 

EVENT ORGANISERS may also append the STASHeverything terms and conditions and these additional terms are displayed and agreed to by the purchaser during the booking process.

 

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